Privacy Policy

What We Collect

For a better experience with Pr1mal, we may request you provide us with certain personally identifiable information, including but not limited to your full name, professional email, and phone number. The information that we collect will be used to contact or identify you in the following ways:

  • Respond to your comments and questions, as well as to provide customer service;
  • Communicate with you and your referrals about promotions, upcoming events, and news about products and services offered by Pr1mal and our selected partners;
  • Enforce our terms and conditions or protect our business, partners, or users;
  • Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity.

Whenever you visit the Pr1mal website, we collect Log Data (information) that your browser sends to us. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We may need to associate this information with other collected data about you to confirm you as a user and to check the security on your device. We may also do this to improve the services that we offer you.

Cookies are files with small amounts of data that are commonly used as anonymous unique identifiers. These are then sent to your browser from the website that you visit and are stored on your computer’s hard drive.

How We Use Your Information

Our website uses cookies to collect information and to improve. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our site.

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our service;
  • To provide a service on our behalf;
  • To perform service-related functions;
  • To assist us in analyzing how our service is used.

We do not sell personal information.

Disclosure to Third Parties

Third Party Services
Pr1mal uses other companies to perform certain business-related functions. For example, such functions include emailing information, maintaining databases, and processing payments. Our trusted third-party service providers process information in compliance with our Privacy Statement and other appropriate confidentiality and security measures.

Legal Transfers
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, your personally identifiable information may be transferred, and any acquirer or successor of Pr1mal may continue to use your information as set forth in the Statement.

Related Companies
We may also share your personally identifiable information with any entity that is affiliated with us for purposes consistent with this Statement.

Legal Requirements
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Pr1mal, (iii) act in urgent circumstances to protect the personal safety of users of the website or service, or the public, or (iv) protect against legal liability.

We value your trust in providing us your information, and we work hard to protect our users from unauthorized alteration, disclosure, or destruction of the information we hold. We have in place reasonable and appropriate physical, electronic, and managerial procedures to help safeguard information we collect through our site and to guard against unauthorized access to systems. But remember, no method of transmission over the internet or electronic storage is 100 percent secure, and we cannot guarantee absolute security.

The Pr1mal site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we encourage you to be aware when you leave our site and to review the Privacy Statement or policies of these websites. We have no control over, and assume no responsibility for, the content, Privacy Statements, or practices of any third-party sites or services.

Your Choices

In accordance with applicable law, you may have the right to:

  • Request a disclosure of what personal information we collect, use, and disclose;
  • Access personal information about you, consistent with legal requirements;
  • Request deletion of your personal information, subject to certain exceptions prescribed by law;
  • Request restriction of or object to processing of your personal information, in accordance with applicable law.

If you would like to exercise any of these rights, please contact us using the options listed above. To protect your privacy, we will take steps to verify your identity before fulfilling your request and will then process your request in accordance with applicable law.

Retention of your Information

We store the personal information we receive as described in this Privacy Statement for as long as you use our services or as necessary to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Security of your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Statement. Unfortunately, no system is 100% secure, and we cannot guarantee or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.

By using the services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues related to your use of our services. If we learn of a breach of our systems, we may attempt to notify you by posting a notice on our website, by sending you an email, or by postal mail.

Children’s Information

Pr1mal services are not directed to children under 18, and we do not knowingly collect personal information from children. If you learn that a child has provided us with personal information, please contact us as described above. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information.

EU and UK Supervisory Authority

If you are located in the European Economic Area or the UK and required by applicable law, you may have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

Changes to our Privacy Statement

We may update our Privacy Statement from time to time. Thus, we advise you to review this page periodically for changes. We will notify you of any updates by posting the new Privacy Statement on this page. These changes are effective immediately.

If you have any questions or suggestions about our Privacy Statement, do not hesitate to reach out and contact us. We are happy to provide further clarification as needed.